Privacy Policy
How we collect, use, and protect your personal information.
1. Who we are
This website, 1hopeforcancer.com, is operated by 1Hope for Cancer, a Colorado nonprofit corporation recognized by the Internal Revenue Service as a 501(c)(3) public charity (EIN 27-4724698). In this policy, "we," "us," and "our" refer to 1Hope for Cancer.
Contact: 6096 Grand Mesa Dr, Colorado Springs, CO 80918 · daniel@1hopeforcancer.com · +1 (502) 641-5460
2. Information we collect
Information you give us
- Contact form: your name, email address, and message. If you are applying for a grant or travel assistance, you may choose to share details about your medical situation.
- Donations: your name, email address, billing postal code, and gift amount. We never see or store your full card number. Card data goes directly from your browser to Stripe, Inc. We receive only a token, the last four digits, and the card brand.
- Grant Applications: if you apply for financial assistance, we collect the information necessary to verify your eligibility and process your grant (such as medical documentation, financial need, and travel itineraries).
Information collected automatically
- Standard server logs: IP address, browser type, referring page, and timestamp. These are kept for security and troubleshooting and are retained for no more than 90 days.
- Essential cookies required for the site to function. See our Cookie Policy.
We do not sell, rent, or trade your personal information. We do not run advertising trackers, behavioral profiling, or cross-site retargeting pixels on this site. Because we serve vulnerable patients and families, we treat all inquiries and medical information with the highest level of confidentiality and in compliance with applicable privacy laws.
3. How we use your information
- To respond to your inquiry or process your grant application.
- To process your charitable gift and issue a tax receipt.
- To maintain financial records we are legally required to keep.
- To protect the site against spam, fraud, and abuse.
- To comply with applicable law and respond to lawful requests from public authorities.
4. Payment processing
Online gifts are processed by Stripe, Inc. Stripe is PCI-DSS Level 1 certified. When you give, you are subject to Stripe's Privacy Policy in addition to ours. We do not receive or store your full payment card number, CVV, or bank account details at any point.
5. How long we keep information
| Record type | Retention | Reason |
|---|---|---|
| Donation & receipt records | 7 years | IRS recordkeeping and audit defense |
| Grant application records | 7 years | Audit defense and grant compliance |
| Contact form submissions | 24 months | Follow-up and continuity |
| Server access logs | 90 days | Security and troubleshooting |
6. When we share information
We share personal information only with:
- Service providers who help us operate — Stripe (payments), our email provider, and our hosting provider. Each is bound by contract to use your data only for the service they provide to us.
- Professional advisors — our accountant and attorney — where necessary and under confidentiality obligations.
- Medical professionals or care partners (only with your explicit written consent, for the purpose of coordinating travel or treatment assistance).
- Legal authorities where required by law, subpoena, or court order, or where necessary to protect someone's safety.
7. Your rights
You may ask us at any time to:
- Confirm what personal information we hold about you;
- Correct inaccurate information;
- Delete information we are not legally required to keep;
- Receive a copy of your information in a portable format.
Send requests to daniel@1hopeforcancer.com with the subject line "Privacy Request." We will respond within 45 days and may need to verify your identity first.
California residents (CCPA/CPRA)
We do not sell or share personal information as those terms are defined under the CCPA. California residents may exercise the rights above by contacting us.
8. Security
This site is served over HTTPS with TLS encryption. We apply industry-standard administrative and technical safeguards to protect the information we hold, including strict access controls for sensitive medical and financial data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new effective date. Continued use of the site after a change constitutes acceptance of the revised policy.
10. Contact us
1Hope for Cancer
Attn: Privacy
6096 Grand Mesa Dr
Colorado Springs, CO 80918
daniel@1hopeforcancer.com · +1 (502) 641-5460